As our community continues to work together to limit the spread of the COVID-19 virus, we wanted to provide you with information on the precautions that our hospital are taking to ensure the safety of our patients, clients, and employees.
Hospital Cleaning Protocol and Staff Illness:
Our hospital continues to observe the CDC's recommendations on disease prevention, handwashing and cleaning protocols, as well as guidance on managing staff members who may be displaying flu-like symptoms and/or tested positive for COVID-19.
Clients Affected by COVID-19
If you or a member of your household has tested positive for COVID-19, are displaying flu-like symptoms and/or have traveled to a high-risk area within the past 14 days, we ask that you please contact us to reschedule your appointment and discuss your cat's treatment options.
COVID-19 Risk for Cats
According to the AVMA, CDC, and WHO, there is no current evidence to sugget that pets can become sick from COVID-19 virus or to be a source of infection to humans or other animals. Research is continually underway and we encourage clients to monitor the situation via the AVMA (www.avma.org) or CDC (www.cdc.org) websites.
CURBSIDE SERVICE ONLY:
In order to follow the rule on having less than 10 people gathered in one area, we will be closing our lobby as of March 21st, 2020. If you have an appointment with us you will receive a separate email titled "COVID-19 Precautions and Protocols" that will give you detailed instructions on how we will be handling your cat's arrival.
As folks understandably have a lot of questions, we are receiving a very high number of phone calls right now. We encourage you to use email (firstname.lastname@example.org) to communicate with us as we will be able to help you more quickly. We are available by email from 8:00 to 5:00 Monday through Friday.